Terms and Conditions
Rescheduling / Cancellation Policy and Change Fees:
There are no fees for rescheduling your sail at least 5 days or more in advance of your existing reservation, $10 fee per voucher apply for reschedule on less than 5 days before your departure day. Cancellations more than 10 days in advance are subject to a $35 per voucher administrative fee if tickets were bought from us directly.
Weather Policy:
Your captain will decide if your sail will be cancelled or delayed due to current conditions and approaching systems. In general, we do sail in some scattered showers, but not persistent rain. We will not begin a sail during an electrical storm, moderate rain, or if we believe that such approaching conditions will be unavoidable during a sail by altering course or returning to harbor. This decision will made by the captain, and you will be notified immediately if your captain determines that the sail will be delayed or cancelled. If you do not show for your sail and conditions do allow for a reasonable sail (scattered showers at worst), this will be considered a no-show and the no-show fee will apply.
Partial Sails:
Partial sails are sails which are shortened due to current or expected inclement conditions, or circumstances beyond our control. Our goal is for every sail to be a perfect sail, but sometimes safety and comfort force us to shorten a sail.
Alcohol:
You may bring alcoholic beverages (please avoid glass), but any passenger consuming alcohol must be at least 21, and passengers assume legal consequences due to illegal drinking of alcohol. Should you become intoxicated, or show up intoxicated, the captain reserves the right to deny service or return the offending individual/group to the harbor.
Children:
Please let us know the number and ages of children that will be on your sail. so both you and we know what to expect. We also need to make sure that there is a reasonable number of adults for the number of children on board.
Delays:
On very rare occasions, unforeseen events (e.g. changing weather, unexpected maintenance needs, etc.) may cause us to delay your sail for up to 1 hour. If your sail is delayed more than 1 hour, your sail will be considered cancelled and reschedule is allowed at this time. We will only delay your sail if we believe conditions will clear and allow us to sail within that hour. Since sails may be delayed up to 1 hour, please only make a reservation if you are able to return up to 1 hour later than the scheduled return time. If you choose not to wait for the possible start of a delayed sail and conditions do allow a sail within 1 hour, this will be considered a no-show and the corresponding fee will be charged.
Restricted Items:
Glass (except for wine/champagne bottles) is not allowed. Dark liquids and sauces are not permitted (e.g. red wine, tomato sauces, grape juice, etc.) except on our sporting class sailboats. Illegal substances are not allowed.
Illegal Substances:
Under NO circumstances are illegal substances permitted on board. Any passenger bringing illegal substances on board will be held responsible for all damages that may be caused by such action, including but not limited to: entire cost of vessel due to confiscation by authorities, loss of income due to vessel down time, liability for injuries, legal fees incurred by all parties, etc.
Swimming:
Swimming is at your own risk. Please tell us in advance of your sail if you think you may want to swim. The captain reserves the right to not allow swimming based on conditions and the situation, and swimming is only permitted during full daylight hours. Should you decide to go swimming, you acknowledge that you assume all risks. Any adult that gives a minor in his/her care permission to swim is solely responsible for the safety of said minor. At least one adult guest per child in the water must be present. Strict adherence to the captain's guidelines must be followed or your sail may be ended early with no refund. We don't mess around when it comes to safety. We suggest that if you plan to swim that you reserve a minimum of 3.5 hours.
Inappropriate Behavior:
Should passenger actions or behavior make the crew feel that safety is compromised, other guests are made to feel uncomfortable, or that they are unable to focus on sailing the boat and maintaining safe conditions, the captain reserves the right to deny service and/or return the offending individual/group to the harbor. No refunds will be issued.
No Show Fees:
No show fee is $45.00 per voucher.
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